Privacy Policy
Last Updated: May 14, 2026
1. Introduction
Remi Simmons ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (email, phone number)
- Business information (company name, industry)
- Project details and requirements
- Payment information (processed securely through third-party providers)
Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Communicating with you about projects and inquiries
- Processing payments and managing contracts
- Sending project updates and relevant information
- Analyzing website usage to improve user experience
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., payment processors, hosting services)
- Professional advisors (lawyers, accountants) when necessary
- Law enforcement or regulatory authorities when required by law
- Third parties with your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing of your information
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at contact@RemiSimmons.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
13. SMS Communications
This section describes how we handle mobile phone numbers and SMS (text message) communications.
How We Collect Your Mobile Number
We collect mobile phone numbers only when you voluntarily provide one through our project intake form and explicitly opt in to SMS communications by checking the consent box. Providing a phone number is optional and is not a condition of purchase or service.
How Your Mobile Number Is Used & Shared
Mobile phone numbers and SMS opt-in data are not shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes.
Your mobile number is used solely to communicate with you about your inquiry, projects, and account, and is shared only with the SMS service providers (such as Twilio) strictly necessary to deliver those messages on our behalf. Those providers are contractually prohibited from using your information for any other purpose.
Message Types
If you opt in, you may receive SMS messages from Remi Simmons that include:
- Replies to inquiries you have submitted
- Appointment scheduling and confirmations
- Project updates and status notifications
- Invoice and payment notifications
- Two-factor authentication (2FA) security codes
You will not receive marketing or promotional SMS messages.
Message Frequency
Message frequency varies based on your interactions with us. Most clients receive only a few messages per project, plus any time-sensitive notifications related to appointments, invoices, or account security.
Message & Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. Remi Simmons does not charge you to send or receive SMS messages.
Opting Out & Getting Help
You can opt out of SMS communications at any time:
- Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts.
- Reply HELP to any message to receive help information, or email us at the address below.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. SMS delivery is dependent on your carrier's network and conditions outside of our control.
Questions About SMS
For questions or concerns about our SMS practices, contact us at contact@RemiSimmons.com.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@RemiSimmons.com